Frequently Asked Questions (FAQ)

Welcome to the Gym In Home FAQ section! Below, you'll find answers to common questions about our products, orders, shipping, returns, and more.

How can I place an order?
Order directly on our website by adding items to your cart and proceeding to checkout.

What payment methods do you accept?
We accept major credit and debit cards, PayPal, and other secure payment options.

Can I modify or cancel my order?
Orders are processed quickly. Contact us at info@gym-in-home.store within 12 hours of purchase.

Do you offer discounts?
Yes! Subscribe to our newsletter or follow us on social media for updates.

Do you offer free shipping?
Yes, we provide free shipping across the UK.

How long does delivery take?

How can I track my order?
Once shipped, you'll receive a tracking number via email. Track your order here.

Do you ship internationally?
Currently, we only ship within the UK.

What if my package is delayed?
Delays may occur due to weather, demand, or carrier issues. Contact us for assistance.

What is your return policy?
We offer a 45-day return policy for unused items in original packaging.

How do I start a return?
Email info@gym-in-home.store with your order details and reason for return.

When will I receive my refund?
Refunds are processed within 7 business days after receiving and inspecting the item.

Do you offer exchanges?
Yes, contact us for assistance.

Are your products high quality?
Yes! We select products for durability, performance, and customer satisfaction.

Do products come with a warranty?
Some items include a manufacturer’s warranty. Contact us for details.

How do I care for golf apparel?
Check product descriptions and care labels. Generally, wash in cold water and air dry.

How can I contact support?

What are your service hours?
Monday – Friday, 9:00 AM – 6:00 PM (GMT).

Do you have a loyalty program?
We're working on launching one soon!

For any other questions, feel free to contact us!

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